New Hospital Standards from The Joint Commission
In January 2010, The Joint Commission, which accredits and certifies more than 17,000 health care organizations and programs in the United States, published new and revised requirements to improve patient–provider communication applicable to the hospital accreditation program.
These new requirements include an updated standard that prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
More details on the new standards:
- APPROVED: New and Revised Hospital EPs to Improve Patient-Provider Communication [PDF]
Joint Commission Perspectives®, January 2010, Volume 30, Issue 1. [Pages 5-6]. Reprinted by permission of The Joint Commission. - The Joint Commission: New & Revised Standards & EPs for Patient-Centered Communication [PDF] [www.jointcommission.org]
- Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. [PDF] [www.jointcommission.org]
The Joint Commission: Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals. Oakbrook Terrace, IL: The Joint Commission, 2010.
