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Execution of GLBT Marketing Best Practices

In order to capture a portion of the GLBT and fair-minded American market, consider the following:

  • Senior executives should visibly endorse and disseminate the Best Practices to internal marketing and external ad agency staffs.
  • Focus groups are can offer guidance -- avoid limiting to just one or two GLBT individuals. Tap into agencies and consultants with established gay-market expertise, as well as GLBT employee groups, for feedback and targeted efforts.
  • Incorporate GLBT inclusion into mainstream ad diversity representations.
  • Integrate plans for targeted diversity marketing campaigns with GLBT marketing.
  • Prepare consistent responses to media and consumer inquiries about inclusive campaigns.
  • Schedule professional, annual GLBT sensitivity training exclusively for ad and marketing staffs, and incorporate GLBT issues into general staff diversity trainings.